Terms of service

VAT

Our prices are shown including 25% VAT

ORDER CONFIRMATION

When we have received your order, we will immediately send an order confirmation via e-mail with information about your order. You are responsible for checking your order confirmation to ensure that everything is correct. If anything is unclear, contact us immediately. Your order confirmation is valid as a receipt.

PAYMENT

In collaboration with Klarna, we offer invoice payment, partial payment, credit card payment and direct payment. This payment solution is called Klarna Checkout.
Klarna Checkout presents certain information to you as soon as you are identified. The information you need to enter to achieve identification may vary between different purchase occasions and customers. Any credit information is never taken directly in Klarna Checkout, but taken as needed depending on the payment option you have chosen. A credit report taken by Klarna does not affect your credit rating and cannot be seen by others who request credit information about you, e.g. banks.
After you have been identified, Klarna Checkout displays which options are available to you. You can choose whether you want to protect your use of Klarna Checkout with a PIN code.
By leaving information at checkout, you agree to Klarna's terms of use. By clicking "Complete purchase" you agree to Puckmate's terms of purchase.
For questions about Klarna's payment options, contact Klarna's customer service on tel. +46 (0)8 120 120 10.

Klarna: Get first. Pay later.

These terms and conditions for invoices apply between you and puckmate.se when you buy goods, tickets or services and you have chosen to pay by invoice.

When you choose to pay by invoice, we offer you the option to pay 30 days from when we send the goods or tickets for delivery, or from the available date for the services or digital material. We transfer our demand for payment for your purchase to Klarna Bank AB (“Klarna”). Klarna will send you a payment instruction where you must pay directly to Klarna. For contact details and further information about Klarna, go to klarna.se.

If you previously chose to connect to Klarna's aggregation service Monthly invoice, the invoice will instead be included in your monthly invoice. This means that all invoice purchases you make during a certain period are collected on one collective invoice, instead of being sent as separate invoices per purchase. The credit period on each individual invoice included in the consolidated invoice varies between 14-45 days, depending on when in the aggregation cycle the purchase was made and the goods/services are delivered/sent. All invoice purchases that are activated before the cut-off date are collected on one monthly invoice. Invoice purchases that are activated after the cut-off date end up on the next monthly invoice.

Costs and fees

We charge an invoice fee of SEK 0 per purchase. In case of late payment, a reminder will be sent to you where you will be required to pay a reminder fee. If you shopped for less than SEK 60, SEK 29.00 is added, and if you shopped for SEK 60 or more, SEK 60.00 is added in reminder fee. If no payment is subsequently made, the claim may be handed over for collection processing, where additional collection costs may be incurred.

Credit check and personal data processing

When you choose to pay by invoice, Klarna performs a credit check. If a credit report is taken, you will be notified of this and receive a copy of the credit report sent by post or e-mail. We do not inform banks or other lenders about a possible credit report, and it does not affect your credit rating/score either. Klarna processes your personal data to fulfill our obligations under this agreement and for the other purposes described in our Data Protection Information. You can find the data protection information here, or on our website, and by using Klarna's services, you also confirm that you have read this data protection information. We process your personal data, among other things, to carry out identification, customer analysis, credit checks, marketing and business development. We may also transfer your personal data to selected partners (such as credit rating agencies), who may be established in a state outside the EU/EEA. You will find more information about our sharing of personal data, your rights in relation to these, how you can contact us with questions, or contact authorities with complaints, in the Data Protection Information.

Transfer

You may not assign or transfer any rights or obligations you have under these Terms. To the extent not otherwise already permitted under applicable law, Klarna may, when in full, assign or transfer these terms or the rights and/or obligations that apply under these terms, provided, however, that such transfer or assignment is not to your detriment, and does not change the rights and obligations you have under these Terms.